Residency helpline.

The helpline is specifically for British Nationals that need to complete their Spanish residency application before Britain leaves the EU.

Whether you have already taken some steps to complete your Spanish residency application or don't know where to begin, we can help you.

As a first stop, you can visit our Residency: Frequently Asked Questions articles here.

To stay informed about the UK's exit from the EU and what it means for UK Nationals living in Spain, sign up to receive our email newsletter.

If you have an enquiry regarding the residency application process now, please don't hesitate to get in touch with us using our online enquiry form. Our team will be happy to help.

We also offer support over the phone, you can call us on +34 932 20 97 41. We are open Monday to Friday, 09:00 - 18:00 CEST (excluding Spanish public holidays).

We will also be offering support for anyone who will find difficulty completing their application process due to health, mobility or other reasons. If you, or anyone you know, needs such assistance, please get in touch with us. You can refer family, friends and neighbours to our service should they need this assistance

Where we work.

Age in Spain is providing local support for British Nationals who live in Catalonia and the Baleares.

However, you can contact us from any region in Spain and we will either help you to find information to help you progress your residency application process or point you in the direction of an organisation that can help in your region.

Information online

Our Residency Helpline information hub will be available soon.

Sign up to receive our email newsletter to be notified when this becomes available.

Telephone helpline

Our telephone helpline is now operational.

You can call us on +34 932 20 97 41

The helpline is staffed between

09:00 - 18:00 CEST but you can leave a voicemail at any other time and we will call you back.

Individual support

British Nationals aged over 65+ and living in Catalonia or the Baleares can receive in-person support from our volunteers to help prepare their residency application documentation.


Please contact us using this online form if you or someone you would like to refer requires assistance.


info@ageinspain.org (for general enquiries)

residency@ageinspain.org (for Spanish residency enquiries)


+34 932 20 97 41 - Residency Helpline

+34 971 93 40 85 - General enquires

Registered charity number: 597017

CIF G57704363

Correspondence address

C/Can Maçanet 
3 Bajos Izquierda

Palma de Mallorca

07003 Spain

© 2020 Age in Spain. All rights reserved.