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  • Age in Spain Team

Attendance Allowance Guide

Updated: Nov 23, 2022


A UK benefit for people aged 65+ who have previously lived in the UK


Attendance Allowance is a UK benefit you may be entitled to if you are of pensionable age and you need help with your daily living tasks/personal care due to a physical or mental health condition.


To receive Attendance Allowance in Spain or any other EU/EEA country, you need to be legally resident in that country before January 2021 (under the UK /EU Withdrawal Agreement). If you were not legally living in Spain before January 2021, this benefit is only available in very limited circumstances for a temporary period of up to 13 weeks or 26 weeks if you are receiving medical treatment.


This benefit is for people who require the following kinds of assistance:

  • Help with things such as washing yourself, dressing, eating, using the toilet or communicating your needs.

  • Supervision to avoid putting yourself in danger (needing someone to keep an eye on your condition, diet, actions, etc.)

  • Personal supervision whilst on dialysis.

It does not cover mobility needs.


You do not have to have a carer or other people living with you in order to qualify for this benefit. It depends on your needs, not how you manage your care and support, so you can apply even if you live on your own.


How much is it?

There are two weekly rates, which depend on your level of need: If you qualify, the benefit continues for as long as your condition continues. If you receive the lower rate and your needs increase, you can apply for the higher rate at any time.


Attendance Allowance rate per week from April 2022 - 2023

Higher rate £ 92.40 Lower rate £ 61.85

Can I qualify if I live in Spain?

You can qualify for Attendance Allowance if you live in Spain and used to live in the UK, so long as you were legally living in Spain before January 2021 (and can show that you fall under the UK/EU Withdrawal Agreement) and that you meet the other conditions regarding your support needs. If you live in Spain and you are entitled to a sickness benefit from Spain, or you have worked in Spain for a period of time, this might affect your entitlement. If you receive a state pension or invalidity benefit from Spain, you may be entitled to a Spanish disability benefit instead of Attendance Allowance, especially if it is paid at a higher rate than Attendance Allowance. You can check Spanish disability benefits here.

What are the requirements for Attendance Allowance?

You can get Attendance Allowance if you’ve reached State Pension age and the following apply:

  • you have a physical disability (including sensory disability, for example blindness), a mental disability (including learning difficulties), or both

  • your disability is severe enough for you to need help caring for yourself or someone to supervise you, for your own or someone else’s safety

  • you have needed that help for at least 6 months (unless you might have 6 months or less to live).


Making your application

It is important that when you complete the application form, you clearly explain your attendance needs. Do not underplay or minimise your need for help, be honest and include every detail, even though you might usually take your difficulties for granted because you live with them on a daily basis. It can be very helpful to get someone else to help you ensure that you include every detail. If you are uncertain about how to complete the Attendance Allowance form, you can check this official website containing instructions about the process. If you are unsure about how to complete it, contact us at info@ageinspain.org.

It has been possible to apply by email to: TEAM.EXPORTABILITY@DWP.GOV.UK (all uppercase) but we understand that some people are being asked to make a postal application. We recommend that if you select the email option, that you also back it up with a postal application to:

Freepost DWP

Attendance Allowance Unit, Mail Handling Site A

Wolverhampton

WV98 2AD

Phone: 0800 587 0912 or 0800 012 1574 (deaf or hard hearing users/speech difficulties) or +44 135 535 9022 if you live abroad.

*If you are sending your application by post from Europe, you will need to pay the postage.

We recommend that whichever application method you use, you keep a copy of all the documents used in the application. When applying by email, you will need to explain that you live outside of the UK and that you are applying as you qualify under the UK/EU Withdrawal Agreement.

The decision

The decision is made by the UK Disability and Carers service and takes three weeks or longer. If you are refused, you can appeal.

Once awarded, the benefit is paid into your chosen bank account You can also choose another person (such as a carer or family member) to receive the payment on your behalf.

If you are rejected, do not give up! Take advice and get professional support - because many applications are rejected simply due to insufficient explanation of the need. A resubmission of more detailed information and evidence on appeal can be successful.

How do I apply on behalf of someone else?

You can apply on behalf of someone who is too ill to do it themself or is unable to make their own decisions. If the beneficiary cannot sign the form themself, the representative will need to:

  • Have power of attorney, if you need to make decisions on behalf of the claimant.

  • Be a deputy, if you need to sort out the process and manage the spending.

  • Be an appointee, if you want to make decisions on behalf of the beneficiary, and they cannot make decisions for themselves (and there is no power of attorney for them).

Carer’s Allowance

If you are under the scope of the Withdrawal Agreement and you are taking care of someone for at least 35 hours a week, you may be entitled to Carer’s Allowance. This benefit can be up to £69.70 a week (April 2022-2023). You do not have to be related to or living with the person you are caring for. It is one payment amount, whether you are looking after one or more people at the same time. If there is more than one carer, only one of you can claim Carer’s Allowance.

The requirements

You must

  • Be 16+ years old

  • Spend at least 35 hours a week caring for a disabled person

  • The person you care for receives an Attendance Allowance, Constant Attendance Allowance , the Disability Living allowance (medium or higher rate), the PIP or the Armed Forces Independence Payment

  • You are not in full time education

  • You earn less than £132 pounds a week after deductions

Claiming Carer’s Allowance

You need to give

  • Your National Insurance Number

  • Bank or building society details

  • Employment details and latest payslips if you’re working

  • Course details if you are studying

  • Details of expenses, such as pension contributions or the cost of caring for the disabled person while you’re at work

From the person you take care of:

  • Date of birth and address

  • National insurance number if they are 16

  • Disability Living Allowance if they’re under 16

You can claim Carer’s Allowance online by clicking this link. You can also apply by post by printing the form and sending it to the address at the end of the form.

If you need further information or help to claim Attendance Allowance, and/or Carer’s Allowance contact info@ageinspain.org.


 

Other useful guides:


Power of attorney - to ensure that if you lose capacity in the future, you have your representation needs covered

https://www.ageinspain.org/post/power-of-attorney-in-spain-poder-notarial-guide


Why you should make a will

https://www.ageinspain.org/post/why-you-should-make-a-will


Professional Services to help you - Legal, Translation, Health Insurance, Medical Certificates and Tax

https://www.ageinspain.org/post/professional-services-to-help-you

 

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